Introduction

This book has wide appeal for those who need help with medical bills. To date I have not found a book that concisely describes the most effective strategies for managing medical costs and speaking to billers and collectors. I have assembled a straight-forward approach for doing exactly that. The most common problems that people struggle with in this respect are relatively simple to me because I’ve worked several years at the corporate level and on the front lines of a national healthcare management company and have a master’s degree in hospital administration. The wide variety of medical bill problems makes it diffcult to address every possible type of problem, so I’ve tried to focus on the most common issues. This book will beneft the following patients and patient families:

INTRODUCTION // vii